Operations & Projects Support and development (H/F)

You will join the “Operations - Customer Support & Quality” department supporting a team composed of Customer support Managers, Customer Logistic Managers and Technical representatives in their daily tasks assisting a large portfolio of civilian and governmental customers performing their missions You will contribute in developing projects such as Fleet availability performance and development Develop processes with customers and partners Ensuring quality and consistency in service delivery (On-time, on quality) Manage, analyze Key indicators and SQCDP Maximize customer satisfaction and achieve regional objectives Develop project management process for strategic customers

Required skills Programs and Project management skills Ability to identify improvements opportunities and implement them Excellent analytical, problem solving, writing and communication skills You have the following skills and experience: ● Educated to degree level (or equivalent) in Business development, Project management or a related discipline. ● Experience in Supply chain, Industrial environment, Aeronautical (preferable) -  (Apprenticeships and internships included) ● IT tools – Google suite, CRM, Salesforce In addition, you are capable to demonstrate the following skills: Meeting, listening, understanding and be force of proposal  ● Language Skills: English negotiation level