Data Specialist – Customer Analytics (H/F)

We are looking for a Data Specialist – Customer Analytics to join our Marketing team and support data-driven decision making through customer analytics, reporting and business insights. Key Responsibilities Extract, clean and structure customer data from multiple sources while ensuring data quality and reliability. Analyze customer behavior, segmentation, lifecycle trends, channel performance and commercial results. Develop and maintain dashboards, reports and KPI monitoring tools. Support predictive and statistical analyses to drive business recommendations and prioritization. Collaborate with Marketing, CRM, Business and IT teams to transform data into actionable insights. Help improve customer knowledge and support customer lifecycle management initiatives.

Profile Master's degree in Data Science, Statistics, Business Analytics, Computer Science, Engineering, Marketing Analytics or a related field. Strong analytical mindset and passion for data-driven decision making. Excellent SQL skills; Python or R knowledge is highly appreciated. Experience with SAS and BI tools such as Power BI or Tableau is a plus. Advanced Excel skills. Fluent English required; Italian is a plus. Key Competencies Curiosity and customer-oriented mindset. Strong problem-solving and analytical skills. Attention to detail and data accuracy. Ability to work autonomously and manage priorities. Strong communication and data storytelling capabilities, with the ability to explain complex analyses clearly to non-technical audiences. Why Join Us? This is a great opportunity to gain hands-on experience in customer analytics, work with cross-functional teams, and contribute directly to business performance through data and insights. Interested? Join Agos Ducato and help shape the future of customer analytics. 🚀

Crédit Agricole Consumer Finance, filiale du groupe Crédit Agricole, distribue en direct, sur le lieu de vente ou les plateformes e-commerce de ses partenaires, une gamme étendue de solutions de financement – crédit amortissable, crédit renouvelable, leasing et rachat de crédit - avec des services associés dont les assurances, des solutions de paiement fractionné et des services dédiés à la mobilité, avec pour objectif de répondre aux enjeux de transition énergétique dans la mobilité, l’habitat et la consommation. Ses solutions de financement et ses services sont proposés en France via Sofinco, en Italie via Agos, en Allemagne via Creditplus, au Portugal via Credibom, en Espagne via Sofinco España, au Maroc via Wafasalaf, et en Chine via GAC-Sofinco (financement automobile uniquement). Crédit Agricole Consumer Finance ambitionne d’être leader de la mobilité verte en Europe et propose un continuum de toutes les solutions de mobilité dans les 19 pays où il est présent (leasing, location moyenne et courte durée, abonnement, autopartage, installation de bornes de charge…). Il s’appuie sur Leasys, un leader européen de la LLD avec Stellantis, CA Auto Bank et Drivalia, notre entité paneuropéenne de financement automobile, de location et de mobilité et le développement des financements automobiles dans ses entités historiques en Europe et dans les Caisses régionales du Crédit Agricole et chez LCL via Agilauto.