Logistic coordinator (H/F)

BIC has in Italy (Milan) Italian Distribution Centre, which is in charge of the distribution all over Italy and local co-packing activities. We are looking for a Logistic Specialist to join local Logistic Operations team to help us with distribution activity coordination. Warehousing activity is subcontracted to logistic provider and transport is provided by external carriers. We are looking for a proactive Logistics Specialist to serve as a critical operational pillar during a major transformation of our Italian supply chain setup. This role is heavily focused on navigating our upcoming warehouse and carrier transitions. You will combine hands-on daily operational execution with real-time issue resolution—ensuring that as we change our logistics partners and carrier networks, our day-to-day fulfillment runs seamlessly, customer service levels remain uncompromised, and operational friction is resolved immediately. Responsibilities/tasks: The resource will be introduced in the operating model between Log provider, Carrier, Logistics team, Customer Service and Commercial team to maintain constant communication between external and internal teams to keep all stakeholders aligned. Participate in distribution activities: Support activities between local customer service, logistic provider, and carriers Monitor daily orders preparation to ensure customer orders are prepared, shipped, and delivered strictly on time. Perform daily troubleshooting of stock discrepancies, manage inventory adjustments, and proactively clean up pending/in-transit orders. Create purchase orders to ensure the replenishment on time of locally sourced items Follow up on consumables materials and coordinate purchase if needed Manage Co-Packing & Backup activities to support planner to find efficiencies and back up when needed: Master Data Management: Manage local item master data, cost verification, and Bill of Materials (BOM) setup for local co-packing activities. Participate in projects linked to activity optimization with focus to keep service level and cost under control Understand of the Italian distribution network and warehouse logics to identify potential optimization with LSP The candidate should be proactive and engaged to find agile solutions and to react according FMCG market logics Ability to collaborate in a diverse and international field

Bachelor in Economics or Engineering Fluent in Italian; professional working proficiency in English. Systems Proficiency: Hands-on experience with ERP systems (e.g., SAP), WMS tools, inventory controls, and master data management. Strong Excel skills requested Organized, proactive, accurate and responsible Good communication and listening skills Analytical thinking (performance and cost oriented analysis) Change & Crisis Management: Proven ability to handle high-volume daily troubleshooting during operational transitions, software shifts, or partner switches. Adaptable to changes and stress resistant Teamwork sense: ability to work within the supply chain team and to be the interface with all departments Ability to work in multicultural environment

BIC® products are recognized all over the world for their quality, safety, affordability and ease of use. The ballpoint pen, the pocket lighter, and the shaver are all part of the daily lives of millions of consumers. These products make BIC® an iconic international brand, present in more than 4 million retail outlets in more than 160 countries around the world. BIC’s founder, Marcel Bich, understood that to succeed, BIC needed hands-on team members who were willing to take measured risks and assume responsibility for their role in a team. Today, we provide our more than 15,000 team members in 61 countries with the opportunity to invent BIC’s future – together – while honoring our past achievements. We are committed to our team members’ development and empower those who wish to discover different areas of our business or acquire international experiences.