Integration & Production Engineer (H/F)

Join the IT division of a major international organization dedicated to maintaining highly available, secure, and robust information systems. You will be part of a dynamic infrastructure team responsible for the smooth operation of both on-premise and outsourced environments, playing a key role in bridging internal technical needs with external managed service providers. As an Integration & Production Engineer, you will ensure the optimal availability, performance, and security of our core information systems. You will act as a pivotal technical expert, managing infrastructure operations, steering outsourced IT providers, and driving continuous improvement across both SaaS and managed environments. Key Responsibilities: - Ensure the continuous availability and smooth operation of information systems, whether hosted in SaaS mode or managed by outsourced IT service providers. - Monitor and administer IT environments, overseeing incident management, technical escalations, and change management (including performing on-call duties during non-business hours). - Validate and steer technical changes implemented by external service providers, strictly adhering to ITIL processes. - Conduct comprehensive technical audits, analyses, and diagnostics, and actively follow up on the implementation of subsequent recommendations. - Contribute to the evolution and scalability of infrastructure, systems, and middleware to maintain continuous operational readiness. - Deploy and configure environments that are managed internally, defining backup strategies, monitoring protocols, and production plans in coordination with Project Managers and Infrastructure Architects. - Propose proactive improvements to optimize the IT system's coherence, factoring in financial considerations and ensuring strict alignment with CISO security guidelines.

Degree in Computer Science, Information Technology, or a related field. 2+ years of experience in technical support, IT operations (L1/L2), or system administration. Technical Skills & Tools: - Operating Systems & Virtualization: Mastery of Linux (RHEL/CentOS) and VMware. Basic knowledge of Windows Server is highly advantageous. - Web & Middleware: Strong proficiency in Apache HTTPD, Apache Tomcat, and PHP. Familiarity with IIS is a plus. - Monitoring & Data Visualization: Extensive experience with the ELK Stack (Elasticsearch, Logstash, Kibana), Grafana, Nagios, and Centreon. - Automation & Scripting: Strong capabilities using Ansible, Terraform, Python, Bash, and PowerShell. - Containerization: Knowledge of Kubernetes orchestration. - ITSM & Ticketing Tools: Proficiency in backlog management and ticketing via JIRA / Azure DevOps (ADO) and CMDB tools like GLPI. Soft Skills: - High level of rigor, autonomy, and responsiveness, especially when handling production incidents. - Strong analytical and problem-solving skills to draw accurate conclusions from incident reports. - Excellent communication and active listening skills to translate user needs into technical solutions and interact seamlessly within a distributed team. - High availability and capacity to handle heavy workloads, exceptional operational situations, and on-call rotations. - Methodologies: Strong grasp of ITIL processes and experience managing vendor relationships/SLAs. Fluent French (Mandatory - core operational language for team and vendor communication). Professional English (Required for technical documentation and system management).

Société de conseil spécialisée dans les métiers de l’IT, de l’ingénierie et du digital, Extia privilégie depuis sa création en 2007 une approche qui allie performance et bien-être au travail. Une vision de l’entreprise partagée aujourd’hui par plus de 2 500 Extien(ne)s en France et à l'international et récompensée depuis 2012 par le label Great Place to Work®. Chez Extia, c’est « D’abord qui, ensuite quoi » alors, allons-y !(Paris, Lille, Nantes, Lyon, Aix-en-Provence, Sophia-Antipolis, Toulouse, Toulon, Rennes, Grenoble, Bordeaux et bientôt à Niort, Tours, Strasbourg et Rouen en 2023), mais aussi en Belgique (Bruxelles), en Suisse (Lausanne), en Roumanie (Bucarest), en Espagne (Barcelone), au Portugal (Lisbonne) et au Canada (Montréal). La diversité de nos missions nous permet d’évoluer sans cesse et de faire bénéficier nos clients de cette expertise dans un seul but : optimiser la création de valeur. Nous sommes persuadés que la réussite des projets de nos clients passe par l’accomplissement professionnel et personnel de nos salariés, c'est pourquoi nous mettons l'humain au cœur de nos préoccupations. Être "Extien", c'est évoluer dans un environnement fondé sur la transparence, la collaboration, le plaisir et l'optimisation constante de la performance. Extia recrute ! Envoyez votre candidature à jobs@extia.fr