Courses & Events Coordinator (H/F)

Executive summary of the role The Courses & Events Coordinator is responsible for the end-to-end operational coordination and execution of education courses & training events across the DePuy Synthes Belux organization. This role provides administrative and operational support to ensure the successful delivery of customer (Healthcare Professional) and employee education initiatives. Working closely with internal teams, Healthcare Compliance (HCC), Finance, suppliers, external partners, and Healthcare Professionals, the Coordinator ensures that activities are delivered efficiently, on time, within the agreed scope, and in accordance with company policies and applicable compliance requirements. Success in this role requires strong organizational skills, a proactive and solution-oriented mindset, and ownership of timelines, approvals, agreements, logistics, documentation, budget tracking, and payment closure. This role is not eligible for sales incentives or sales commissions. Main areas of responsibility / expected results / objectives of the role: • Coordinate and execute the administrative, operational, and on-site/off-site logistical activities required to deliver education courses & training events for customers (HCPs) and employees. • Own the compliant execution of the HCC process flow for education courses & training events, including submitting requests through the relevant platforms, following up on approvals, addressing queries, managing agreements and contracts, collecting supporting documentation, and ensuring timely payment closure. • Serve as the primary operational point of contact for internal and external stakeholders, including Business, Marketing, Education, HCC, Finance, suppliers, and customers (HCPs). • Maintain and continuously improve administrative, financial, event management (Cvent) and HCC processes and systems, ensuring accurate data management, documentation, filing, and record retention. • Create and follow up on Purchase Orders (POs) with the relevant stakeholders. • Maintain, monitor, and regularly update the Education Plan and budget tracking files to support accurate planning, financial visibility, and timely follow-up. • Drive stakeholder alignment by clearly communicating roles, responsibilities, deadlines, deliverables, and next steps throughout the activity lifecycle. • Prepare relevant documents, briefing materials, reports, and presentations to support education activities. Additional: • Lead or contribute to specific projects that support Education strategic objectives. • Coordinate the timely development and delivery of education materials, including brochures, posters and banners. • Manage requests for commercial education, including registrations, record keeping, and follow-up. • Support onboarding activities for new hires when directly linked to education processes or systems. • Support ad hoc operational requests when directly connected to education activities and aligned with agreed priorities. Main leadership commitments involved in the role • Connect: o Build strong relationships with internal and external stakeholders to enable fast, clear, and compliant execution. o Maintain a strong understanding of the regulatory and HCC environment relevant to education activities and events. o Understand stakeholders’ needs and translate them into practical, well-organized education activities. • Shape: o Contribute to building the new DePuy Synthes organization by simplifying ways of working and reducing unnecessary complexity. o Constructively challenge processes that slow execution and propose practical, sustainable improvements. • Lead: o Drive accuracy, compliance, and execution excellence while maintaining appropriate speed and agility. o Demonstrate personal ownership, accountability, and follow-through, influencing stakeholders and driving actions to completion without direct authority. o Coordinate stakeholders with different priorities and ensure that decisions, actions, owners, and deadlines are clear. • Deliver: o Deliver education activities on time, within the agreed scope and budget, and in line with applicable compliance requirements. o Create appropriate urgency around critical activities and follow up consistently through completion. o Continuously improve coordination, planning, and process capabilities. Business Environment and Context This role is part of the new DePuy Synthes organization, where speed, ownership, and clear accountability are critical to how we operate. The Courses & Events Coordinator is expected to take responsibility for moving processes forward, proactively resolving or escalating bottlenecks, and ensuring the timely and compliant execution of education activities in close collaboration with local and EMEA stakeholders. Required Business & Leadership Experiences Key differentiator in role, required & preferred.

Required: • Strong organizational and time-management skills, with consistent attention to detail. • Strong ownership and accountability, with a demonstrated ability to follow actions through to completion. • Ability to work with urgency while maintaining accuracy, quality, and compliance. • Ability to perform effectively under pressure and meet tight deadlines. • Excellent interpersonal skills and a proactive approach to stakeholder management. • Demonstrated ability to build strong partnerships and collaborate effectively across cross-functional teams and with external stakeholders. • Self-motivated and able to work independently while managing competing priorities in a fast-paced environment. • Strong analytical, problem-solving, and decision-support skills. • Excellent written and verbal communication skills. • Fluency in English; strong Dutch and French language skills are preferred. • Strong proficiency in Microsoft Office, Teams, Zoom, Excel, and PowerPoint. Experience with SAP and Concur is desirable. Preferred: • Knowledge of the healthcare market and the orthopaedics landscape. • Experience coordinating educational, scientific, or marketing events. • Experience working within a mid-sized or multinational organization. The role is expected to actively contribute to a culture of speed, clarity, accountability, simplicity, and continuous improvement by making processes easier to navigate and ensuring that open actions have clear ownership and are followed through to completion.