Patient Affairs Associate (H/F)

The Patient Affairs Associate will support the Medical Affairs Department in advancing patient engagement, public disease awareness and patient-focused initiatives across the Middle East Cluster. Based in Dubai, the associate will serve as the Medical Affairs patient referent and contribute to regional activities across Oncology, Neurology and CMVD. This role is suited to a motivated pharmacist who combines a patient-centric mindset with strong digital capabilities, scientific rigor and effective stakeholder engagement. Key responsibilities Patient engagement and advocacy • Act as the Medical Affairs patient affairs focal point for the Middle East Cluster. • Build and maintain trusted relationships with patient experts, patient advocates, patient organizations, charities and relevant non-governmental organizations as well as scientific societies. • Manage communication and coordination with external patient stakeholders in a professional, ethical and compliant manner. • Support the design and execution of patient engagement initiatives aligned with Medical Affairs priorities and local requirements. • Facilitate the collection of patient insights to better understand unmet needs, barriers and opportunities to improve the patient experience. • Coordinate appropriate patient involvement in advisory activities, educational initiatives and disease awareness programs. Disease awareness and digital communication • Manage and coordinate public disease awareness content and campaigns across Oncology, Neurology and CMVD. • Develop and oversee patient-focused posts for social media platforms, patient websites and other approved digital channels. • Ensure patient-facing content is scientifically accurate, clear, accessible, non-promotional and compliant with applicable policies and review processes. • Collaborate with internal stakeholders and external agencies to plan and deliver impactful awareness initiatives. • Monitor emerging digital communication trends and recommend innovative approaches to strengthen patient reach and engagement. • Support the creation, maintenance and continuous improvement of patient websites and digital resources. • Coordinate content updates to ensure information remains current, relevant, user-friendly and scientifically accurate. • Monitor approved website and content performance indicators and translate insights into practical improvement recommendations. Cross-functional collaboration • Work closely with Medical Affairs, Communications, Public Affairs, Digital, Regulatory, Pharmacovigilance, Legal and Compliance teams, as appropriate. • Support regional and local patient initiatives across the markets covered by the Middle East Cluster. • Contribute to disease awareness days, congress activities, advocacy meetings and patient-focused events. • Coordinate project plans, timelines, budgets, approvals and deliverables for patient affairs initiatives. What the VIE assignment offers • Exposure to a regional Medical Affairs organization covering the Middle East markets. • Experience across Oncology, Neurology and Cardiometabolic & Venous Diseases. • Opportunity to work with patient experts, charities and scientific societies. • Development of expertise in patient engagement, disease awareness, digital health communication and regional project management within an international pharmaceutical environment.

Education and background • Pharmacist by background, with a PharmD, BPharm, MPharm or equivalent qualification. • An additional qualification or demonstrated interest in digital communication is a plus Experience and capabilities • Strong interest in patient affairs, patient advocacy, disease awareness and public health initiatives. • Digitally savvy, with a good understanding of social media platforms, digital content and online engagement. • Experience or exposure to content creation, website management, digital campaigns or healthcare communication is desirable. • Strong project management, organizational and prioritization skills. • Ability to work effectively in a multicultural, cross-functional and international environment. • High standards of scientific accuracy, ethics and compliance. Languages • Fluent in English, both written and spoken.